30 Chatbot Greeting Message Examples That Get Replies

Your chatbot’s first message decides whether visitors engage or ignore it. “Hi! How can I help you?” is fine. These are better.

Rules for a great greeting

“Hi! 👋 I can answer questions about our services, prices and availability. What would you like to know?”
“Welcome! Ask me anything about [Business]. I reply instantly, day or night.”
“Hey there! Looking for something specific? I can point you in the right direction.”
“Hi! I’m [Name], [Business]’s assistant. I can help you get a quote in under a minute.”
“Hello! Questions about [main service]? I’ve got answers.”

Dental: “Hi! I can help with new-patient appointments, insurance and treatment questions.”
Medical clinic: “Welcome! Ask about appointments, insurance or our services. For emergencies, call 911.”
Law firm: “Hi! I can explain our practice areas and help you book a free consultation.”
Real estate: “Thinking of buying or selling? I can answer questions or set up a call with an agent.”
Restaurant: “Hungry? Ask me about today’s hours, the menu or reservations.”
Hotel: “Welcome! Ask me about rooms, amenities or local tips, in any language.”
HVAC / plumbing: “Need a repair? I can check if we serve your area and get you a fast estimate.”
Accounting: “Hi! Questions about tax prep, bookkeeping or fees? I can help.”
Online store: “Hi! Need help with sizing, shipping or finding the perfect gift?”
SaaS: “Hi! I can answer questions about features, pricing and integrations, or book a demo.”
Salon / spa: “Hi! Want to book a treatment or ask about prices? I can help.”
Gym: “Hey! Ask me about memberships, classes or a free trial pass.”
School / courses: “Welcome! Questions about programs, schedules or enrollment? Ask away.”
Nonprofit: “Hi! I can help you donate, volunteer or find our programs.”
Agency: “Hi! Tell me about your project and I’ll share how we can help.”

Pricing page: “Not sure which plan fits? Tell me about your needs and I’ll recommend one.”
Product page: “Questions about this product? I can help with sizing, materials or shipping.”
Service page: “Want a quote for [service]? I can get you a price range right now.”
Contact page: “Prefer a faster answer? Ask me here, or I’ll pass your message to the team.”
Blog post: “Have a question about this article? I’m happy to help.”
Checkout: “Anything holding you back? I can answer shipping or returns questions.”

“Our team is offline, but I’m here! I can answer most questions or pass yours along for the morning.”
“Weekend browsing? I can answer questions and set up a call for Monday.”
“Welcome back! Want to pick up where you left off?”
“Hi again! Ready to book, or do you have a few more questions?”

More scripts, including lead-capture and handoff messages, are in our chatbot templates.

Should a chatbot pop open automatically?

Usually not. A visible chat button with a short teaser is enough; auto-opening chat windows annoy many visitors, especially on mobile.

Should I use emoji in greetings?

One friendly emoji works for casual brands. For legal, medical or financial businesses, keep it professional.