AI Shopping Assistant for E-commerce

Help shoppers find the right product and answer their last-minute questions before they abandon the cart.

Unanswered questions kill sales

“Does this run small?” “Will it arrive before Friday?” “Can I return it if it doesn’t fit?” Shoppers with unanswered questions leave, and many never come back. A shopping assistant answers in seconds using your product pages and policies, then links them straight back to the product.

What your shopping assistant does

  • Product Q&A: materials, dimensions, compatibility, ingredients, care instructions
  • Sizing help: uses your size charts and fit notes
  • Recommendations: “I need a gift for a runner under $50” → three matching products with links
  • Shipping and returns: costs, delivery times, international shipping, return windows
  • Promotions: current offers and free-shipping thresholds you tell us about
  • Wholesale and bulk leads: captures B2B inquiries for your sales inbox
Trail & ThreadOnline · replies instantly

I'm 5'9 and usually wear medium. Which size for the Alpine fleece?

The Alpine fleece has a relaxed fit, so most customers between sizes go down. At 5'9 and usually a medium, a medium will feel roomy; a small fits closer. Free exchanges within 30 days if it's not right.

Medium then. Ships to Canada?

Yes! Canadian orders arrive in 5–8 business days and ship free over $75. Here's the Alpine fleece: trailthread.example/alpine

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Example conversation

Works with your store

E-commerce chatbot FAQ

Can it add items to the cart?

It links directly to product pages, where shoppers add to cart as usual. Native add-to-cart actions require a custom integration.

How many products can it know?

Managed covers typical small stores through your product pages. Pro adds catalog feeds for stores with hundreds or thousands of products.

Does it know about out-of-stock items?

It learns what your product pages say at each re-sync (weekly on Managed and Pro). Live inventory checks need a custom integration.

Pricing

Simple pricing. No per-seat fees.

Pick a one-time setup or let us run it for you. Every plan includes setup by our team.

Bring your own AI key

Starter

A one-time setup for budget-minded owners. You pay your AI provider directly for usage.

$149one-time · no monthly fee from us

  • Chatbot trained on up to 100 pages
  • Brand colors, logo & welcome message
  • Lead capture with email alerts
  • 50+ languages, mobile-ready
  • Install guide, or we install it
  • Works with your Anthropic or OpenAI key
  • 30 days of tuning support
Get Starter

For busy sites & teams

Pro

More conversations, more sites and deeper integrations for clinics, agencies and online stores.

$99/mono setup fee · cancel anytime

  • Everything in Managed
  • 5,000 conversations/mo
  • Up to 3 websites or brands
  • Extra knowledge: PDFs, docs, product catalogs
  • HubSpot, Zapier & webhook integrations
  • Appointment booking flow
  • Monthly strategy call
Get Pro

Secure checkout by Stripe · Live in about 24 hours · Prices in USD

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  • Done for you
  • No coding
  • Cancel monthly plans anytime